Privacy Policy

Dong Dimsum (Frozen Dim Sum Manufacturer)

1. Overview

Dong Dimsum (“we”, “our”, or “us”) is a professional Frozen Dim Sum manufacturer specializing in OEM / ODM and Private Label food production for global clients, including food importers, distributors, and foodservice companies.

We are committed to protecting the privacy and personal information of our website visitors and business partners.

This Privacy Policy explains how we collect, use, and protect your information when you visit dongdimsum.com.


2. Information We Collect

When you interact with our website or contact us, we may collect the following information:

  • Name
  • Company name
  • Email address
  • Phone number / WhatsApp number
  • Country or region
  • Business inquiry details (products, MOQ, OEM requests, etc.)
  • Any information voluntarily submitted through contact forms or email

We do not collect sensitive personal data unless voluntarily provided for business communication.


3. How We Use Your Information

We use the collected information for the following purposes:

  • Responding to inquiries and business requests
  • Providing OEM / ODM product quotations
  • Communicating about product specifications and services
  • Processing business cooperation requests
  • Improving our website content and user experience
  • Internal record keeping and business management

We do not use your information for unrelated marketing purposes without consent.


4. Data Sharing

We do not sell, trade, or rent your personal information.

We may share necessary information only in the following cases:

  • With logistics or shipping partners (for order coordination)
  • With customs brokers or export service providers (for shipment clearance)
  • When required by law or regulatory authorities

All third parties are required to handle data securely and only for business-related purposes.


5. Data Security

We take reasonable technical and organizational measures to protect your information from:

  • Unauthorized access
  • Loss or misuse
  • Disclosure or alteration

However, please note that no internet transmission or electronic storage method is 100% secure.


6. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Analyze traffic and user behavior
  • Optimize SEO and user experience

You can disable cookies through your browser settings if you prefer.


7. International Data Transfer

As a global Frozen Dim Sum supplier, your information may be processed or stored in different countries where our business partners or service providers operate.

By using our website, you agree to such international data transfers.


8. Your Rights

You may request at any time to:

  • Access your personal information
  • Correct or update your information
  • Request deletion of your data
  • Opt out of future communications

To exercise your rights, please contact us using the details below.


9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Dong Dimsum
Email: [email protected]
WhatsApp: +86 138 1091 6113
Website: dongdimsum.com


10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, or legal requirements.

Any updates will be posted on this page with a revised effective date.
Effective Date: 2026

To exercise your rights, please contact us using the details below.